SENIOR SOFTWARE OPERATING / TECHNICAL EXECUTIVE
Innovative thinker with broad-based expertise in operations, software development and design
Proven ability to quickly analyze key business drivers and develop growth strategies
High-integrity, energetic leader known for ability to envision and create successful outcomes in complex situations. Diverse industry experience, with a tenacious commitment to driving successful deployments of software solutions. Areas of Excellence include:
- Developing Software Products
- Positioning Software Products
- Designing Business Processes
- Negotiating & Closing Deals
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- Leading Change
- Developing New Business
- Growing Revenues & Profits
- Forming Strategic Alliances
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- Managing Budgets and P&Ls
- Leading Technical Teams
- Creating Business Plans
- Building Shareholder Value
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Built solid track record of success leading a start-up software company through all growth stages
- Product Design/Development - Identified market opportunity for various technology products, developed initial design prototypes and led development teams to bring these designs to market.
- Strategic Product Planning - Turned around under-performing software organization by completely changing software product strategy - grew annual sales orders 1000% in only 18 months.
- Transformational Change - Reinvigorated B2B software company with declining sales by developing product strategy and spinning out subsidiary to drive sales growth and company focus.
- Business Development & Sales Leadership - Personally closed private and public sector multi-year contracts with organizations such as Verizon, EarthLink, Hawaiian Telecom and various government agencies.
- Corporate Financing - Secured $4M in equity funding from for technology start-up.
- New Business Start-up - Established innovative B2B software business that grew to over $6M in revenue.
- Mergers and Acquisitions - Spearheaded acquisitions of various software technologies; conducted due diligence, led negotiations, integrated operations, managed strategic relationships through complex technology transition.
| FINE POINT TECHNOLOGIES, NEW YORK, NY |
2001 -2005 |
| Chief Executive Officer (CEO) / Chief Product Architect |
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Help-desk automation software solutions company that developed and marketed broadband software to telecommunication companies worldwide. In 2001, was appointed to the position of CEO by the company's Board of Directors to spearhead the reorganization of the company and find viability in the post "dot com" market. Identified the need to diversify the limited product line to focus on the emerging broadband technologies market. Split the company into two operating divisions (Fine Point Technologies and Fine Point Networks) with different core focuses (software solutions and telecom products respectively).
Grew sales from $1.3M to over $6M and sustained annual profit at over 30% for 4 years.
- Increased company revenues by over 300% in the first two years as CEO by diversifying a limited product line from 1 product to over 15 products and technologies.
- Formed key strategic alliances with companies such as Intel, Wind River Systems, Motorola, Westell and ZyXEL.
- Closed over 125 contracts with the worlds leading service providers including Telmex, Verizon, EarthLink, and CenturyTel.
- Expanded worldwide operations and sales by opening local sales and support offices in the UK, France, and Mexico as well as established strategic worldwide distributors.
- Identified and closed intellectual property acquisitions (M&A) for three separate technology products.
- In 2005, established a $30M sales pipeline by hiring a worldwide sales team and management.
| FINE POINT TECHNOLOGIES, NEW YORK, NY |
1997 - 2000 |
| Chief Technology Officer (CTO) |
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Founder of a software company specializing in support automation software technologies for dial-up Internet Service Providers (ISPs). Selected optimum location for headquarters and designed and developed preliminary product prototypes. Helped to grow the company to annual revenue of over $1.3M and profitable within the first 2 years.
Grew business from start-up to 300 clients worldwide and revenues over $1.3M in sixteen months
- Developed specifications for and oversaw the development and fulfillment of all software projects and product design.
- Hired and trained a team of 22 people to accommodate the workload of over 300 ISP customers worldwide.
- Initially wrote entire base source code for company's primary software product and continued to write software code for the first two (2) years while transitioning efforts to a team of developers.
- Acted as Chief Product Architect and lead visionary for product development.
- Negotiated investment deals, office space leases, contracts with strategic partners, and employment agreements with key personnel.
- Spearheaded strategic planning and development of new technologies based on industry trends to keep the company's product ahead of the competitors.
| PROGRESSIVE STRATEGIES, NEW YORK, NY |
1996 - 1997 |
| Technical Analyst / Product Marketing Manager |
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A New York based marketing/analyst firm that developed marketing strategies for various national technology clients. Managed the market development of numerous products for clients such as IBM, Novell, and Intel that were seeking to position new or legacy products within the rapidly expanding "dot com" universe.
Spearhead numerous projects for this start-up company with Fortune 500 clients:
- Intel - Developed competitive market positioning and return on investment analyses for the market launch of the Intel LANDesk (codename "Hammerhead") product line.
- IBM - Developed product viability study and analysis for IBM OS/2 (codename "Warp") operating system platform.
- Novell - Developed market viability study and analysis for next-generation Novell operating system (codename "IntranetWare").
| VOLLMER ASSOCIATES LLP, NEW YORK, NY |
1995 - 1996 |
| Civil Engineer / CAD Systems Software Manager |
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A nationally recognized engineering firm that specialized in large scale engineering projects such as the Boston "Big Dig", USTA Tennis Center, and the Route 9A Reconstruction Project. Hired to manage the transition of traditional "pencil drafting" to a fully automated AutoCAD system.
- Innovated design automation and reduced drafting design costs by over 33%
- Identified the need for and developed management software using AutoCAD's native scripting language (AutoLISP) to manage various engineering design projects including the design of the new Westside highway in New York City (Route 9A).
- Managed coordination of AutoCAD design of over 200 engineers by developing management software, defining standards and guidelines, and developing and providing supporting documentation.
- Participated in the engineering design of Route 9A (West Side Highway) reconstruction project.
| NYS DEPARTMENT OF TRANSPORTATION, NEW YORK, NY |
1993 - 1995 |
| Network Systems Analyst |
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The Route 9A Project Management office was established to manage the dozens of contractors and design firms that were working on the Route 9A Reconstruction Project. Reported directly to the NYSDOT Commissioner and Regional Director to address the immediate need for implementing an extranet-based network by which multiple offices could collaborate on project designs, schedules and specifications.
- Innovated a fully automated extranet before the days of the Internet
- Designed a complete multi-office wide area network (WAN) based on Novell IPX/SPX and 56k remote access (dial-up) technology.
- Developed and managed the RFP process for the purchase of this multi-million dollar network infrastructure as well as the of the union-based system integrator
- Developed a client/server software application utilizing Visual Basic to manage the deployment and remote configuration of workstations.
BOARD MEMBERSHIPS & ASSOCIATIONS
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Member, Board of Directors, Fine Point Technologies
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Member, American Society of Civil Engineers
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Member, New York Software Industry Association
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Member, Software & Information Industry Association
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Engineering License, NYS EIT/ PE (Part 1)
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Alumni, University of New York at Buffalo
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Harvard Business School, Advanced Management Program (AMP)
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University of New York at Buffalo, Bachelor of Science (BS), Civil Engineering
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University of New York at Buffalo, Minor, Structural Engineering
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